Marquette Bank cares about your safety and wants to help online users protect their data and help guard against cyber threats.

 
Cyber thieves are using social media profiles to gather personal information and use it to commit fraud,” said Doug Johnson, American Bankers Association’s senior vice president of payments and cybersecurity policy.  “It’s extremely important that consumers limit the amount of information they share online and stay away from using easily retrieved information — such as birthdates, pet’s names or school mascots — as answers to security questions.
 
Marquette Bank recommends these tips to help you safeguard your information online:

  • Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.

  • Set strong passwords. A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters. 

  • Watch out for phishing scams. Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.  

    • If you suspect a phishing scam, forward the phishing emails to the Federal Trade Commission (FTC) at spam@uce.gov – and to the company, bank, or organization impersonated in the email.

  • Keep personal information personal. Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.

  • Secure your internet connection. Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it as they are likely not secure.

  • Shop safely. Before shopping online, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with https://. Also, check to see if a tiny locked padlock symbol appears on the page or in the address bar.

  • Read the site’s privacy policies. Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.

If you suspect your identity has been stolen:

  • Call your bank and credit card issuers immediately so they can start working on closing your accounts and clearing your name. You can contact Marquette Bank directly at 1-888-254-9500.

  • File a police report and call the fraud unit of three credit-reporting companies.

                   The fraud unit numbers are:
                            TransUnion  (800) 680-7289
                            Experian  (888) 397-3742
                            Equifax   (800) 525-6285  

  • Consider placing a victim statement in your credit report.

  • Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles, and phone numbers in case you need to re-contact them or refer to them in future correspondence.

  • For more advice, contact the FTC’s ID Theft Consumer Response Center at 1-877-ID THEFT (1-877-438-4338) or visit their website at www.ftc.gov/idtheft.

  • You can also report identity theft and get a recovery plan at https://identitytheft.gov/