In recognition of National Cybersecurity Awareness Month, Marquette Bank is offering the following tips to help you protect your online information and how you can avoid becoming a victim of identity theft.
8 Helpful tips:
1. Don’t share your secrets.
Don’t provide your Social Security number or account information to anyone who contacts you online or over the phone. Protect your PINs and passwords and do not share them with anyone. Use a combination of letters and numbers for your passwords and change them periodically. Do not reveal sensitive or personal information on social networking sites.
2. Shred sensitive papers.
Shred receipts, banks statements and unused credit card offers before throwing them away.
3. Keep an eye out for missing mail.
Fraudsters look for monthly bank or credit card statements or other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen. Also, don’t mail bills from your own mailbox with the flag up.
4. Use online banking to protect yourself.
Monitor your financial accounts regularly for fraudulent transactions. Sign up for text or email alerts from your bank for certain types of transactions, such as online purchases or transactions of more than $500.
5. Monitor your credit report.
Order a free copy of your credit report every four months from one of the three credit reporting agencies at annualcreditreport.com.
6. Protect your computer.
Make sure the virus protection software on your computer is active and up to date. When conducting business online, make sure your browser’s padlock or key icon is active. Also look for an “s” after the “http” to be sure the website is secure.
7. Protect your mobile device.
Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. Before you donate, sell or trade your mobile device, be sure to wipe it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen. Use caution when downloading apps, as they may contain malware and avoid opening links and attachments – especially for senders you don’t know.
8. Report any suspected fraud to your bank immediately.
To report suspected fraud to Marquette Bank, call us directly at 1-888-254-9500.
Report any suspected fraud to your bank immediately. If you suspect your identity has been stolen:
Call your bank and credit card issuers immediately so they can start working on closing your accounts and clearing your name. You can contact Marquette Bank directly at 1-888-254-9500.
File a police report and call the fraud unit of three credit-reporting companies.
The fraud unit numbers are:
TransUnion (800) 680-7289
Experian (888) 397-3742
Equifax (800) 525-6285
Consider placing a victim statement in your credit report.
Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles, and phone numbers in case you need to re-contact them or refer to them in future correspondence.
For more advice, contact the FTC’s ID Theft Consumer Response Center at 1-877-ID THEFT (1-877-438-4338) or visit their website at www.ftc.gov/idtheft.
You can also report identity theft and get a recovery plan at https://identitytheft.gov/.