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12 Ways to Protect Your Mobile Device
Your mobile device provides convenient access to your email, bank and social media accounts. Unfortunately, it can potentially provide the same convenient access for criminals.
Marquette Bank recommends following these tips to keep your information – and your money – safe.
Use the passcode lock on your smartphone and other devices.
This will make it more difficult for thieves to access your information if your device is lost or stolen.
Log out completely
when you finish a mobile banking session.
Protect your phone from viruses
and malicious software, or malware, just like you do for your computer by installing mobile security software.
Use caution when downloading apps.
Apps can contain malicious software, worms, and viruses. Beware of bogus programs and/or apps that feature simulated ad interactions or display intentionally misleading buttons or layouts. Also watch for apps that ask for unnecessary “permissions.”
Download the updates
for your phone and mobile apps.
Avoid storing sensitive information
like passwords or a Social Security number on your mobile device. However, if you choose to store passwords on your phone, consider using a “password keeper,” which allows you to store sensitive information using a passcode.
Tell your financial institution immediately if you change your phone number
or lose your mobile device.
Be aware of shoulder surfers.
The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information.
Wipe your mobile device before you donate
, sell or trade it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
Beware of mobile phishing.
Avoid opening links and attachments in emails and texts, especially from senders you don’t know. And be wary of ads (not from your security provider) claiming that your device is infected.
Watch out for public Wi-Fi.
Public connections aren't very secure, so don’t perform banking transactions on a public network. If you need to access your account, try disabling the Wi-Fi and switching to your mobile network.
Report any suspected fraud to your bank immediately.
If you suspect your identity has been stolen:
Call your bank and credit card issuers immediately so they can start working on closing your accounts and clearing your name.
File a police report and call the fraud unit of three credit-reporting companies.
The fraud unit numbers are:
TransUnion (800) 680-7289
Experian (888) 397-3742
Equifax (800) 525-6285
Consider placing a victim statement in your credit report.
Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles, and phone numbers in case you need to re-contact them or refer to them in future correspondence.
For more advice, contact the FTC’s ID Theft Consumer Response Center at 1-877-ID THEFT (1-877-438-4338) or
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